Reimagining banking, Monzo’s digital first approach has captured the imagination of millennials in the UK.

Monzo embraced crowdfunding as an early source of income before turning towards venture capital once it had secured its full banking license.

What else? It’s all about openness and getting customers involved.

Embracing Openness

Monzo has embraced a spirit of openness. In its early phases of growth the business alerted early adopters of issues via text messages…

This openness extends towards the business’s website, which has a thriving community. Unlike many forum’s adopted by businesses, Monzo’s forum is alive with activity.